PHLd

Phone
+233 (0) 30 320 7925

Email
info@pacificheavens.com

Our Location
TEMA COMMUNITY 4, ADJACENT VERA CLUB HOUSE
1ST FLOOR OF M.K.T /A9

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About the company

Pacific Heavens Logistics (PHL) is a limited liability company registered under the Corporate Laws of the Republic of Ghana. Since its establishment in 2012, PHL has strived to become one of the leading freight forwarding companies in Ghana, West Africa, with an off the chart record of 98% on-time delivery, 95% global shipping and customer satisfaction according to clients that have engaged us.

Our unique combination of experience and expertise allows us to provide logistics service that is highly reliable and at the same time cost-efficient.

OUR VISION

To be the leading brand in the freight forwarding industry offering superior
services to our clients in Ghana and the world at large.

OUR MISSION

To be continuously committed to gaining customer satisfaction by offering quality service, which embodies speed and accuracy, to reduce cost and increase efficiency.

OUR VALUES

Anti-Bribery, Anti-Corruption, Politeness, Truthfulness, Timeliness, Duty of Care and Responsibility

The Company deals with the Ghana customs and other stake holders in line with the processing of documents for our clients and also do the loading and haulage of the goods to the appointed delivery points of our clients safely and timely with great sense of minimum cost to client.

WHY CHOOSE US

OUR CLIENT TRUST US

We offer the best customer experience.We continually strive to earn the trust of every client we work with.

OUR PRICE ARE COMPETITIVE

We find the best carrier option at a competitive ocean freight rate, while also taking into account any “hidden fees” that may pop up along the way.

OUR DELIVERY IS EXCEPTIONAL

We guarantee timely delivery. We do not compromise with receiving of goods on time and duly deliver them within the scheduled time.

OUR PAYMENT TERM IS FLEXIBLE

We offer our corporate clients convenient payment terms. We also provide Pre-financing when our clients are in need, with an interest of 5%.

WHAT MAKE US DIFFERENT

PHL seeks to stand out uniquely from its competitors. We do this by ;
1. offering free cost-saving consultation to clients at the preliminary cargo booking stage,
2. negotiating discounts/waiver on demurrage charges on behalf of our clients,
3. adapting an after-sales policy with an emphasis on customer satisfaction, which is not common in the
industry,…