Pacific Heavens Logistics (PHL) is a limited liability company registered under the Corporate Laws of the Republic of Ghana. Since its establishment in 2012, PHL has strived to become one of the leading freight forwarding companies in Ghana, West Africa, with an off the chart record of 98% on-time delivery, 95% global shipping and customer satisfaction according to clients that have engaged us.
Our unique combination of experience and expertise allows us to provide logistics service that is highly reliable and at the same time cost-efficient.
To be the leading brand in the freight forwarding industry offering superior
services to our clients in Ghana and the world at large.
To be continuously committed to gaining customer satisfaction by offering quality service, which embodies speed and accuracy, to reduce cost and increase efficiency.
Anti-Bribery, Anti-Corruption, Politeness, Truthfulness, Timeliness, Duty of Care and Responsibility
The Company deals with the Ghana customs and other stake holders in line with the processing of documents for our clients and also do the loading and haulage of the goods to the appointed delivery points of our clients safely and timely with great sense of minimum cost to client.
We offer the best customer experience.We continually strive to earn the trust of every client we work with.
We find the best carrier option at a competitive ocean freight rate, while also taking into account any “hidden fees” that may pop up along the way.
We guarantee timely delivery. We do not compromise with receiving of goods on time and duly deliver them within the scheduled time.
We offer our corporate clients convenient payment terms. We also provide Pre-financing when our clients are in need, with an interest of 5%.
PHL seeks to stand out uniquely from its competitors. We do this by ;
1. offering free cost-saving consultation to clients at the preliminary cargo booking stage,
2. negotiating discounts/waiver on demurrage charges on behalf of our clients,
3. adapting an after-sales policy with an emphasis on customer satisfaction, which is not common in the